Terms & Conditions

WRIGHTSAIR TERMS & CONDITIONS:-

BOOKINGS VALIDITY

1. Minimum of 2 passengers required for any flight (2 passengers: full fare/adult tickets).

2. Child prices apply to ages 4-12years. Infants 3 years and younger are free of charge. 

3. Weight restrictions apply on all flights: 125kg max per passenger.

4. Flight time listed is approximate and may vary depending on aircraft type.

5. Passengers must be checked in at the office/aircraft departure point 15 minutes prior to scheduled departure time.

6. Flight Tours are subject to weather and safety conditions. Suitable for all ages. If you have trouble finding appropriate availability, please contact us directly.

7. No booking fees apply. Rates are inclusive of GST and are in Australian Dollars (AUD).

8. A Credit Card surcharge of 1.3% applies to all credit card/card payments. Where a refund is provided, this does not include the original credit card surcharge amount.    

9. Every effort will be made to achieve the requested flight, however due to Air Traffic Control constraints, weather limitations or any other operational reasons, flights may need to be varied. No refunds will be given if flight variation occurs.

10. Should the booking holder cancel a scheduled air experience booking LESS THAN 48 HOURS* prior to the booked flight, or fail to attend the scheduled flight, then the booking holder agrees that the booking is forfeit and that he/she has no claim on the company to take the flight or receive any form of compensation for the lost flight, financial or otherwise.

11. Gift voucher sales are final and non-refundable. Wrightsair is not required to give a refund where the ticket holder is unable or chooses not to attend. Ownership of the gift voucher is transferable. 

12. Vouchers and credit are valid for 12 months from their issued date. Where the booking holder has failed to redeem a voucher/credit within the 12 months from date of issue, the booking holder agrees that the booking is forfeit and that he/she has no claim on the company to take the flight or receive any form of compensation for the lost flight, financial or otherwise.

13. Terms and conditions differ for our scenic flight options from Wilpena Pound. Contact the Wilpena Pound Resort for the latest information, or visit their website at: https://www.wilpenapound.com.au/terms-and-conditions/scenic-flight-terms-and-conditions/

*If the booking holder is unable to make their scheduled flight due to last minute road closures/restictions, and it hasn't been possible to provide 48hours or more notice, the booking holder will be eligible for a refund.